Last updated: May 31, 2026
Agoraph ("we", "our", "the Platform") is committed to protecting the personal data of its users (Organizers and Participants) in accordance with the General Data Protection Regulation (GDPR) and French law.
Personal Data Collected
We collect the following data when creating an account, booking a workshop, or using the Platform:
User-provided data
Account Information
- First name, last name
- Email address
- Phone number (optional)
- City and country (optional)
- Website and social media (optional)
- Biography (optional)
- Profile photos or portfolio (optional)
Workshop-related Information
- History of workshops booked or organized
- Reviews left on workshops
- Equipment checklist (if provided by the Organizer)
Payment Data
Processed exclusively by Stripe (our payment provider). Agoraph does not store banking data (card numbers, etc.). See Stripe's privacy policy for more details.
Automatically Collected Data
Technical Data
- IP address
- Browser type and version
- Pages visited and visit duration
- Device used (mobile, desktop)
Cookies
We use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies via your browser settings (but this may limit some features).
Data Processing Purposes
Your data is used for the following purposes:
Purpose
Legal Basis
Retention Period
Account creation and management
Contract performance
Until account deletion + 3 years
Workshop booking and management
Contract performance
Until end of commercial relationship + 3 years
User communication (emails, notifications)
Consent or legitimate interest
Until consent withdrawal or account deletion
Platform improvement (analytics, feedback)
Legitimate interest
3 years
Marketing (newsletters, promotions)
Consent
Until consent withdrawal
Security and fraud prevention
Legitimate interest
1 year after last activity
Data Sharing
Your data is never sold to third parties. It may be shared in the following cases:
Service Providers
Stripe (payments): Payment data (see their privacy policy).
Hosting provider: Technical data for Platform operation.
Analytics tools (e.g., Google Analytics): Anonymized data for traffic measurement.
Organizers
Organizers have access to data of Participants registered for their workshops (first name, last name, email, phone if provided) solely for workshop organization purposes.
Prohibition: Organizers may not use this data for other purposes (e.g., unrelated marketing).
Legal Authorities
If required by law (e.g., court order), we may be required to share your data.
User Rights
Under GDPR, you have the following rights regarding your data:
Right
Description
How to exercise
Right of access
Access your personal data
Send a request to contact@agoraph.club
Right to rectification
Correct inaccurate data
Edit your profile or contact contact@agoraph.fr
Right to erasure
Delete your data
Delete your account or send a request
Right to restriction
Restrict data processing
Send a request to contact@agoraph.fr
Right to portability
Retrieve your data in a structured format
Send a request to contact@agoraph.fr
Right to object
Object to data processing
Send a request or disable cookies
Right to withdraw consent
Withdraw consent for marketing
Unsubscribe from newsletters or send a request
Response time: We respond within 1 month (legal deadline).
Identity verification: We may request proof of identity to verify your request.
Data Security
We implement technical and organizational measures to protect your data:
- Encryption of sensitive data (e.g., passwords).
- Secure hosting (ISO 27001 certifications, etc.).
- Restricted access: Only authorized Agoraph employees have access to your data.
Data Retention
- Account data: Retained until account deletion + 3 years (to comply with legal obligations).
- Payment data: Not stored by Agoraph (managed by Stripe).
- Traffic data: Retained for 1 year (for analytics).
- Review data: Retained as long as the account is active.
Cookies
What is a cookie?
A cookie is a small text file stored on your device when visiting the Platform.
Cookies used by Agoraph
Cookie Type
Purpose
Duration
Consent
Necessary cookies
Platform functionality (e.g., login)
Session
No (mandatory)
Analytical cookies
Audience measurement (e.g., Google Analytics)
1 year
Yes (via banner)
Marketing cookies
Personalize advertisements
1 year
Yes (via banner)
Cookie Management
- Accept/refuse: A banner appears on your first visit to allow you to choose.
- Disable: You can disable cookies via your browser settings.
Changes to Privacy Policy
We may modify this policy at any time. Users will be notified by email in case of major changes.
Contact
For any questions about your data or this policy, contact us at:
Email: contact@agoraph.fr
Mailing address: [Company address]